What this warning may be telling you
Electrical symptoms can have more than one cause. Landmark follows the relevant electrical path and separates the visible warning sign from the condition that testing can support.
- Tree impact pulling on a mast, riser, weatherhead or attachment
- Meter or service cable damage
- Roof damage allowing water into panels or wiring
- Utility conductor damage affecting customer-owned equipment
- Temporary supports or exposed components awaiting structural repair
Safety hazards and practical implications
The condition can affect more than the visible device. These implications explain why repeated resets, improvised repairs and continued use can increase risk.
- Downed lines and anything touching them may remain energized
- Damaged service equipment can shift load and voltage conditions
- Water-damaged equipment may require replacement rather than drying
- Utility, roofing, tree and electrical work must follow a safe sequence
What to do before the electrician arrives
Take only the steps you can complete without approaching damaged, hot, wet or energized equipment. Leave the area and call 911 for active fire, heavy smoke, electrical injury or immediate danger.
- Stay at least 25 feet from downed lines and anything touching them
- Call 911 and the utility for lines, fire, injury or immediate danger
- Keep away from wet panels, meters and damaged service equipment
- Do not remove limbs or attempt temporary electrical support
How Landmark diagnoses the problem
Landmark evaluates the affected system in a logical sequence, explains the findings and presents a flat-rate option before additional approved work begins.
- Confirm the scene is safe for electrical access
- Separate utility-owned and customer-owned damage
- Document accessible conditions
- Isolate, support or temporarily restore only through an approved method
- Coordinate utility, roof, permit and permanent-repair timing
- Verify the completed restoration
Why the repair depends on the cause
A failed device, loose connection, damaged conductor, panel condition, connected load and utility problem require different corrections. Landmark does not promise a specific repair before the system can be evaluated.
- Confirm the affected electrical path
- Separate customer-owned and utility-owned conditions
- Identify access, equipment and permit requirements
- Verify the completed approved correction
Codes and standards that apply
These references explain the framework for this work. The adopted code, Michigan amendments, local authority, utility rules, equipment listings and manufacturer instructions must be considered together for the actual installation.
Technical content last reviewed August 9, 2026. Requirements may change; project-specific determinations are made from the adopted rules and field conditions.Frequently asked questions
Who repairs the line from the pole to my house?
Ownership varies by component and utility rules. The utility controls its conductors, while the customer often owns the mast, weatherhead, meter enclosure and service equipment. Landmark confirms the boundary.
Can Landmark provide temporary power?
Temporary stabilization or restoration may be available when a safe, approved method fits the condition. It never substitutes for permanent repair.
Does electrical storm repair include roof work?
Not automatically. The proposal identifies electrical components, supports and coordination. Roofing, structural and finish work remain separate unless written into the scope.
Technical review
Reviewed by Landmark Electric
This service information was reviewed for scope, safety context and accuracy by Landmark Electric, Inc., Michigan Electrical Contractor License #6114673. It provides general planning information; the adopted rules, local authority, utility requirements, equipment instructions and actual field conditions control each project.